VW Mk5/Mk6 & Audi Lift Kit

Yes. All products sold on AZCUSTOMS.CO include a minimum 6 month warranty in addition to any manufacturer warranties (which may supersede this period). For more information on warranties, check our terms. 

Please speak to a member of our team using the live chat or via email at azcustomsuk@gmail.com if you have any further questions. 

Please check the product page of the product in question, we include fitment information on every product. 

If this information is missing, please speak to a member of our team using the live chat or via email at azcustomsuk@gmail.com if you have any further questions. 

1. General

Depending on supply availability. Although we make every effort to keep our website up to date with correct stock counts, occasionally there could be a discrepancy in stock, meaning we might not be able to fulfil all of your orders at the time of purchase. In this case, we will send you the products that are in stock and get in touch with you to ask if you'd rather we process a refund or wait for the backordered item to be restocked.

 

2. Transit Times

Domestic shipments typically take two to seven days to arrive in transit.

 

3. Change Of Delivery Address

Orders placed by 3 PM GMT will be shipped that same day; if not, they will be shipped the following business day.

Except for public holidays, when it is closed, our warehouse is open Monday through Friday during regular business hours. We take action in these situations to guarantee that shipment delays won't happen too often.

 

4. Items Out Of Stock

In the event that an item is out of stock, your order will not be shipped until the item becomes available. While we wait for this item, the current products in the order will be reserved.

 

5. Delivery Time Exceeded

Please get in touch with us so that we may look into any instances when the delivery time has gone longer than expected.

 

6. Cancellations

We allow cancellations at any point before the order has been shipped if you decide to change your mind before receiving your order. Please refer to our return policy if an order has already been shipped.

 

7. Customer Service

For all customer service inquiries, please email us at azcustomsuk@gmail.com

All Terms & Conditions can be found here

Welcome to AZ CUSTOMS. The following terms and conditions govern your use of our website and any purchases made through it. By placing an order on our website, you acknowledge and agree to these terms and conditions in their entirety. We encourage you to review them carefully before using our website or completing any purchases.

**Purchase Terms:**
All prices displayed on our website are in GBP and do not include applicable taxes or shipping charges. Shipping costs will be calculated at checkout based on your location and order size. We reserve the right to adjust our prices, products, and services at any time without prior notice.

**Payment Methods:**
We accept all major credit cards and PayPal for online transactions made through our website. Your credit card information is not stored on our servers, as all payments are processed securely through a third-party payment gateway to ensure the highest level of security.

**Shipping Policy:**
We provide shipping services to all locations within the UK. Orders are typically processed and dispatched within 3-5 business days following order confirmation. Shipping times may vary based on your location and the selected shipping carrier. While we are not liable for lost or damaged packages once they have been dispatched, we will do our utmost to assist in resolving any shipping-related issues.

**Return Policy:**
We offer a 14-day return policy for all products purchased through our website. To qualify for a refund, products must be returned in their original packaging and condition. Customers are responsible for the return shipping costs, and we do not reimburse the original shipping fees unless the item was defective or damaged in transit.

**Warranty:**
All products sold on our website are covered by the manufacturer's warranty. Should a warranty claim arise, it is the customer’s responsibility to contact the manufacturer directly. We do not handle warranty claims or repairs.

**Copyright and Trademark:**
All content on our website, including text, images, and logos, is the property of AZ CUSTOMS and is protected by international copyright and trademark laws. Use of any content from our website without express written permission is strictly prohibited.

We reserve the right to modify these terms and conditions at any time without prior notice. Continued use of our website or purchase of products following any changes indicates your acceptance of the revised terms and conditions.

All Contact information can be found here