Refund policy

At AZ CUSTOMS, we are committed to providing our customers with high-quality products and exceptional service. If you are not completely satisfied with your purchase, we offer a 30-day refund policy.

To qualify for a refund, the following conditions must be met:

- The product must be returned in its original condition, unused, and in its original packaging.
- The return must be initiated within 30 days of the original purchase date.
- A valid proof of purchase (such as a receipt) must be provided.
- The product must not be on our list of non-refundable items.
- The refund will be issued to the original payment method.

**Non-Refundable Items:**

- Custom or special orders
- Electrical components
- Opened software
- Clearance items
- Shipping and handling fees

Once we confirm that the returned product meets our refund policy conditions, we will issue a refund as soon as possible. Please allow 5–7 business days for the refund to reflect on your account.

**Additional Information:**

• A restocking fee of 5% of the product's value will apply.
  - The customer is responsible for paying return shipping costs.
• - Refunds will only be initiated after the return of Products

If you have any questions or concerns about our refund policy, please contact our customer service at **azcustomsuk@gmail.com**. We are happy to assist you and strive to make every transaction as smooth as possible.