Shipping policy
**Shipping and Order Policies - AZ CUSTOMS**
We strive to ensure your orders are processed and delivered promptly. Below are our policies to help you understand how we manage stock, shipping, and other aspects of your order:
---
1. General
Our inventory is updated regularly, but stock discrepancies may occasionally occur. If we are unable to fulfill your entire order due to an item being out of stock, we will ship the available items and contact you regarding the backordered product. You can then choose whether to wait for it to be restocked or request a refund.
---
2. Transit Times
Domestic shipments typically take 2–7 business days to arrive. Transit times may vary depending on your location and the shipping carrier.
---
3. Change of Delivery Address
Orders placed before 3 PM GMT will be shipped on the same day. Orders placed after 3 PM will ship the next business day. Our warehouse operates Monday through Friday, excluding public holidays. While we work to prevent shipping delays, we appreciate your understanding in case of any unforeseen circumstances.
---
4. Items Out of Stock
If an item in your order is out of stock, your shipment will be held until it becomes available. We will reserve any in-stock items in your order during this time.
---
5. Delivery Delays
If your delivery takes longer than expected, please reach out to us. We will investigate the issue and work to resolve it as quickly as possible.
---
6. Order Cancellations
You may cancel your order anytime before it has been shipped. If your order has already been shipped, please refer to our return policy for further assistance.
---
7. Customer Service
For any inquiries or concerns, feel free to contact us via email at **azcustomsuk@gmail.com**. We are always here to assist you with your order.
---
Thank you for choosing AZ CUSTOMS!